Do you need a repair?
We’ll make sure it’s resolved quickly.
A defect in one of the common areas, a broken light in your room, or something else you’d like to report?
Our team will be happy to look into it and help you as quickly as possible.
Find answers to your questions here
I lost my key, what can I do?
You can always visit us at our office if you’ve lost your key. Feel free to stop by at Naamsestraat 9 in Leuven or call us at +32 16 20 60 88.
I have a technical issue that is not urgent. What should I do?
Do you temporarily have no internet or is a light broken? This is not an emergency, but we will of course help you as soon as possible. Report your issue on this page using your personal login code and fill in the form. We will contact you shortly.
My heating is not working, who can help me?
Globiss is always there for you. If you’re experiencing this issue, you can call us at +32 16 20 60 88 – option 9. We will make sure you are helped quickly!