Privacy statement

Privacy policy - GLOBISS

This document clarifies under which circumstances the NV GROUP GLOBISS, with registered office at 3000 LEUVEN, Naamsestraat 9, KBO 0473.043.066 and any other associated company collects, processes and uses your personal data, as well as how these data are secured.

Company Company code Address
Core NV 0835.131.297 Naamsestraat 9 – Leuven
Group Globiss NV 0473.043.066 Naamsestraat 9 – Leuven
Immo Piot BVBA 0815.870.859 Naamsestraat 9 – Leuven
Studimmo C BVBA 0845.114.379 Naamsestraat 9 – Leuven
Studimmo G BVBA 0845.115.864 Naamsestraat 9 – Leuven
Studimmo K BVBA 0845.117.448 Naamsestraat 9 – Leuven
MyValue BVBA 0629.838.618 Naamsestraat 9 – Leuven

These companies let student rooms and provide other services and facilities (these companies hereinafter together referred to as GLOBISS)

GLOBISS undertakes to strictly comply with the legal provisions relating to the protection of personal data as laid down in Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation, hereinafter referred to as GDPR). 

GLOBISS undertakes to provide its tenants and all parties involved in its activities with information as to which personal data are stored, the manner in which these data are stored and the reason why. This information can be found in this privacy policy.

This privacy policy relates to the data with respect to which GLOBISS acts in the capacity of data controller, i.e. when GLOBISS processes personal data for its own purposes and not by order of a third party.

If you are of the opinion that this privacy policy does not adequately protect your privacy, you can always contact us at

1) Controller

Your data may be stored and processed by GLOBISS within the context of the performance of its activities and services. The data controller of these processes is the NV GROUP GLOBISS, with registered office at 3000 LEUVEN, Naamsestraat 9, KBO 0473.043.066. The data controller can be reached at the email address

2) Categories of data

The following categories of personal data may be processed by GLOBISS:

o Surname and first name of the student
o Surname and first name of the parents
o Gender
o Date of birth
o Place of residence
o Studies
o Bank account number
o National registry number
o Fixed and/or mobile phone
o Email address
o Camera surveillance (parkings)
o Activities on our websites
o IP address
o Photo
o Possible limited additional personal data provided

Apart from the preceding data GLOBISS will occasionally use the following additional data, which may be sensitive to the data subjects:

o Data from which ethnic origin can be deduced;

These potentially sensitive data will only be used in order to fulfil legal obligations when a customer wishes to rent a room or an apartment through


It is an obligation for GETAWAY to keep the data she retains up-to-date as much as possible. Therefore whenever you make a new reservation you need to inform us in case your information is no longer up-to-date and needs to be changed.

3) Purposes and grounds for the processing.

GLOBISS will only process your personal data in the cases allowed by art. 6.1 GDPR, i.e.:

- If necessary for the performance of a contract;
- In order to comply with a legal obligation;
- If necessary to protect the vital interests of the data subject;
- If necessary for the purposes of the legitimate interests of GLOBISS (e.g. prevention of fraud, internal administration, direct marketing);
- If you have given your consent.

GLOBISS in particular processes your personal data for the following purposes:

- In order to allow GLOBISS to fulfil the obligations she commits herself too, this among others in the context of the letting of rooms and studios to students;
- To make statistical analysis of the consumers and visitors of the website (;
- In order to contact you – if necessary – concerning the services which are provided by GLOBISS. This will generally only happen in case you have a rental agreement with GLOBISS;
- Sending newsletters and promotions to the tenants and other involved parties, this among others concerning the objectives and activities of GLOBISS;
- In order to collect overdue rent;
- Protecting the rights of GLOBISS, in case of any dispute concerning the actions or activities of GLOBISS.

The processing of your data is based either on the agreements concerning accommodation between the consumer and GLOBISS, or on the legitimate interests of GLOBISS of providing a correct and optimal service.

Based on the legitimate interests of GLOBISS the data of tenants and any other party involved will be used in order to inform them concerning products and services, similar or relating to the ones they already bought or already made use of.

GLOBISS makes use of an opt-in policy concerning newsletters. Therefore GLOBISS will only send newsletters if the consumers of other persons concerned have agreed to this.

The processing of personal data by GLOBISS can also happen on the basis of legal provisions to which GLOBISS has to comply. F.e. GLOBISS is bound by tax and accounting regulations to retain and provide certain personal data to the competent authorities.

4) Retention periods

GLOBISS will not retain your personal data longer than strictly necessary for the purposes for which they were collected.

After the rental agreement has ended or been terminated GLOBISS will retain your personal data for a maximum period of 7 years in order to fulfil her fiscal and legal obligations.

Concerning other services and processing the data will be retained during the execution of these services and engagements. Afterwards GLOBISS commits to retain these data no longer than 7 years.

In case personal data is processed which is not required by law to be retained, GLOBISS will remove this data earlier (f.e. your picture will be deleted max. …… months/years after the termination of the rental agreement).

After this period all personal data will be removed except the following categories:

- If the student of any other person involved wishes to receive the GLOBISS-newsletters.
- Any data that needs to be retained based on legal obligations.

5) Transfer and third parties.

Whenever possible, your data will exclusively be processed internally by GLOBISS (and its affiliates or legal successors, as the case may be). In order to accomplish her tasks and goals data will be shared and put together between following associated companies:


The personal data that is processed by GLOBISS will be used by staff members of GLOBISS in order to guarantee an optimal service.  GLOBISS guarantees that her staff will only use and process these data if it is necessary for her tasks. GLOBISS guarantees that each processing will happen according to the existing legal framework.

GLOBISS does call upon specific third parties in order to guarantee an optimal service level. This concerns services relating to the following elements:

- Internet environment (hosting of a website, WIFI);
- IT Infrastructure (Servers, CRM, SAP, mail service etc.);
- ISP and telephony providers;
- Financial service providers;
- Security services.

As these external parties may have access to personal data, GLOBISS undertakes to conclude the required processor's agreements with these parties in order to guarantee adequate protection of the personal data.

Sometimes GLOBISS also has the obligation to transfer your personal data to third parties. This is especially the case if we are required to do so by law, by court order or if government agencies are entitled to request these data from us.

In principle, your data will not be transferred to third countries (outside the European Union), nor to any international organisations. 

Statistical data concerning the letting of rooms and studios will be transferred to certain government agencies.

Except for the above-mentioned recipients, GLOBISS will not transfer personal data to a third party without your prior consent.

6) Rights of the data subject

You are entitled to access and rectification of your personal data retained by GLOBISS. In addition, you can also request the erasure of your data in the cases provided for by law, e.g.:

- If the data are no longer needed for the purposes for which they were processed;
- If you have withdrawn your consent and there is no other legal ground for the processing;
- If you have exercised your right to object;
- If the personal data have been unlawfully processed;
- In order to comply with a legal obligation;

You are also entitled to withdraw your consent for the processing of your personal data (if the processing took place on the basis of your consent), subject to the impact this may have on any services.

If you object to the processing of your data by GLOBISS, you can request a restriction of the processing until a solution is found.

Finally, you have a right to data portability if the processing is carried out by automated means. You can object to the use of your personal data for direct marketing purposes at any time and without any justification.

If you want to exercise these rights you can send an email to the address

In order to verify the identity of the person making the request and to prevent an authorised person from having access to personal data, a copy of the front side or your ID card or passport must be attached to the email.

You also have the right to file a complaint with the Belgian Data Protection Authority:

Drukpersstraat 35
+32 (0)2 274 48 00
+32 (0)2 274 48 35

6) Cookies.

When you use our websites, we aim to make your experience engaging. In order to do this, we use cookies. Cookies are small text files which are sometimes downloaded on your computer or mobile device when you first visit our website so that we can remember who you are.

Usually, cookies contain two pieces of information: a site name and unique user ID. Cookies cannot be used alone to identify you, although they may be used to identify your IP address. Cookies help us and/or third party websites recognize your device the next time you visit and may remember details such as your username and preferences, analyze how the website is performing, or allow us to recommend content we believe is relevant to you.

Generally, cookies used on this website may perform the following functions:

- Essential: These temporary cookies only remain in the cookies folder of your browser until you leave our website.
- Performance: These cookies are stored on your computer – they contain no personal information and are used to improve performance and assist in navigation. They remain in the cookies folder of your browser for longer than “Essential” cookies (dependent on your browser settings).

We use or allow third parties to serve cookies that fall into the categories above. We use Google Analytics to help us monitor our website traffic, and cookies may also be served via GLOBI.SS may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our Terms and Conditions and Copyright Policy as stated in our Terms and Conditions.

By using our website, you agree that we can place these types of cookies on your device. GLOBISS has links to social networking websites (for example but not limited to: Facebook, Instagram,Linkedin,..) from These. websites may place cookies on your computer. We do not control how they use their cookies. We suggest you check their website to see how they are using cookies.

For more information about cookies, visit Pleas.e note that by blocking or deleting cookies, you may not be able to take full advantage of our website.

8) Security of the data

GLOBISS continuously checks the security of the personal data stored and processed within its organisation. In its capacity as data controller and potential data processor, GLOBISS undertakes to take all necessary measures to prevent unauthorised persons from having access to the personal data entrusted to her. These measures also serve to prevent the loss, the destruction or the unauthorised disclosure of these data.

GLOBISS makes use of systems that are regularly updated, that restrict the access to the data and that contain firewalls that meet the applicable standards. GLOBISS undertakes to inform you of any violation of this Privacy Policy which may have a serious impact on you.

9) Adjustments

GLOBISS is free to unilaterally modify this Privacy Policy from time to time, for instance to adjust it to amendments in the applicable legislation.

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